Produce More
Labnet: Platinum
Labnet Platinum offers all the features included in Bronze, Silver, and Gold. Platinum provides a framework for communications both within the lab and with dentist accounts to help your lab provide a consistently high level of customer service. With Platinum, you can finally answer these questions: “What contacts have been made, by whom, and what is the nature of each contact? What type of person am I working with? Will I remember to make that follow-up phone call I promised two weeks ago? Are my accounts sending work consistently?”
Communication Tracking
Labnet Platinum tracks communications with all your accounts. You can easily store details of conversations, mailings, and seminars dentists have attended and create follow-up items for staff to complete in the future. To-do items provide follow-ups for individual staff members to ensure each task is completed and each follow-up scheduled.
Pick-Up Reminders
Pick-up reminders are a quick way to alert Labnet that an account has a case to be picked up. Pick-ups reminders print on the delivery report so the driver has all pertinent information.
Account Profiling
The “Profile” window gives your sales staff and account manager a window highlighting detailed account information including why an account made the decision to begin using your lab. The “Monitor Case Activity” function allows staff to monitor accounts to see who is sending cases, who isn’t, and why they’re not.
Goals
Setting goals allows you to clearly measure your labs performance. Labnet’s “Sales Goals” feature gives you a snapshot of where your lab is, where it should be, and the necessary steps to get you there. Enter monthly sales goals and compare projected sales against actual revenue.
Labnet
Download Labnet 9.0
Labnet 9.0 is now available for download to customers with a current Labnet Customer Service Agreement.
Visit the support website to get your copy today.
